University Health Center

Drummer D 5 months ago

This is not what you expect to endure when a patient here. I don't recommend this filthy service. Constantly waiting short staffed and greedy. Steady accepting clients knowing it's not enough staff 24hours admitted but still chilling in E.R. I will be going to DMC ...share your experiences about this should be closed down

Shri Nilakantha 9 months ago

Do not go to this hospital. I filed a complaint against the neurology department because I arrived at the hospital on time, but spend 30 minutes trying to find a parking spot only for the check-in later to be disrespectful and mock me being late and cancels my appointment. Mean you, I am also disabled and on a walker, yet they have no compassion or understanding and seem to discriminate against those with disabilities, because I felt discriminated against and I will never return to this place.

Jurisha Johnson 10 months ago

I had an extremely disappointing experience at this clinic. I arrived at my appointment time on time but I spent 15 minutes circling the University Health Center garage looking for parking — something anyone familiar with this location knows is a common issue. When I walked in, there was no one at the front desk. By the time someone finally checked me in, another staff member came out only to tell them I needed to reschedule. I explained the parking delay, but there was no understanding, professionalism, or effort to accommodate. After being turned away from an appointment I arrived on time for, I then discovered my parking wasn’t validated and was asked to pay for a visit they refused to honor. It took several minutes and multiple people before someone finally opened the gate so I could leave. The lack of organization, empathy, and accountability was unacceptable. I won’t be returning, and I would advise others to be prepared for long parking delays, miscommunication, and rigid staff who do not prioritize patient care. I will not be returning to UHC neurology department.

Marquita Finner 11 months ago

I read these comments and was literally scared to go here. But let me say parking was crazy! But when I got inside the registration took 5 minutes, I was in the waiting room for oral surgery for maybe 10 minutes. The receptionist was very sweet and when I went back for my evaluation I got my wisdom tooth pulled after 10 long miserable years of pain. Now I go back soon to get 2 more out. I'm truly happy!

Krista Gauthier 6 years ago

I have three children so sitting in a Doctor’s office during the end of pregnancy is expected but this place is ABSOLUTELY RIDICULOUS with their wait times. Being so close to the end it’s too late to switch doctors now or I would. Every visit is at least 3 hours, with the longest one so far being 5.5 hours! I don’t plan on having more kids but if I do I WILL NOT be returning nor will I recommend this clinic to other women. Get your clinic together, I’m not the only one who complains about the wait times at this clinic.